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Warranty and Refunds
When you order from Wigert’s Bonsai Nursery we guarantee that you will receive a healthy plant.
We will pack your plant or pot to the best of our ability in order to provide the safest shipping for your order.
Winter Shipping Info
At Wigert’s Bonsai we are able to ship trees year round, however shipping to areas where temperatures are below 35F can be risky.
“Winter Shipping is at Buyers Own Risk”. Unfortunately we cannot replace or refund trees if they are damaged in transit by the cold.
We recommend that you purchase a HEAT PACK at checkout. Also make sure to track the package so someone can be home to receive it so it will not sit outside in the cold. If you have any questions or concerns don’t hesitate to contact us.
*We also offer Boarding Services if you want to purchase a tree and hold it here to ship at a later date . Contact us for Boarding fees.